# WhatsApp Business Automation — Mihu AI

WhatsApp Business API

Smart templates & automation

# WhatsApp that feels fast, personal , and on-brand

High-delivery templates, rich media, and AI follow-ups that keep customers engaged while your team stays in control.

Start free trial (https://app.mihu.ai/register) Talk to sales (https://mihu.ai/contact)

Delivery rate

98% read receipts

Response time

< 1s AI replies

Broadcast scale

10K+ contacts

WhatsApp Business

Online • 2.4K chats today

Template

"Hi Sarah! Your appointment is confirmed for tomorrow at 2:30 PM."

? Confirm

?? Reschedule

C

Customer

"Do you have the BMW X3 specs? I'd like to see the full details."

14:32

Document

BMW_X3_Specs.pdf 2.4 MB • PDF

"Here's the full spec sheet!"

Broadcast

"?? Weekend Sale! Get 20% off all services this Saturday."

Sent to 1,247 contacts

J

New Lead

"Hi, I saw your ad. Can I book a test drive for the Model 3?"

Just now

Media

"Here's a quick video tour! ??"

14:45

Quick Reply

"Would you like to schedule a test drive?"

?? Book Now

?? More Info

M

Order Update

"Thanks! When will my order arrive?"

15:02

WhatsApp Capabilities

## Everything You Need to Engage

Full WhatsApp Business API integration with templates, broadcasts, media sharing, and intelligent automation.

50+

### Pre-Built Templates

Ready-to-use message templates for appointments, reminders, confirmations, and promotions.

10K+

### Broadcast Messages

Send promotional messages to thousands of contacts at once with personalization.

All Types

### Rich Media Support

Share images, videos, documents, locations, and contacts seamlessly.

Interactive

### Quick Reply Buttons

Add call-to-action buttons for instant customer responses and engagement.

24/7

### Auto-Responses

AI-powered automatic replies that handle inquiries even when you're away.

98%

### Delivery Rate

Industry-leading message delivery with read receipts and engagement tracking.

## Message Templates That Convert

Pre-approved WhatsApp templates ensure your messages reach customers without delays. From appointment reminders to promotional offers.

#### Appointment Reminders

Reduce no-shows by 60% with automated reminders

#### Order Updates

Real-time shipping and delivery notifications

#### Promotional Messages

Drive sales with targeted offers and discounts

#### Mihu Auto

Business Account

Hi, I'd like to book a test drive for the BMW X3

14:30

Hi Sarah! ?? We'd love to help you book a test drive.

When would work best for you?

?? Tomorrow 10 AM

?? Tomorrow 2 PM

?? Choose Other Time

14:31

Smart Automation

## AI-Powered Conversations

Let AI handle routine inquiries while you focus on what matters. Intelligent routing, instant responses, and seamless handoffs.

### Instant Auto-Replies

Respond to common questions instantly with AI-generated answers based on your knowledge base.

<1s Response Time

85% Auto-Resolved

### Scheduled Messages

Plan and schedule campaigns, reminders, and follow-ups to send at the perfect time.

24/7 Availability

3x More Opens

### Smart Lead Qualification

Automatically qualify leads through conversation and route hot prospects to your sales team.

2.5x More Qualified

40% Time Saved

### Human Handoff

Seamlessly transfer complex conversations to human agents with full context preserved.

100% Context Kept

15s Avg Handoff

FAQ

## WhatsApp Business Automation — Frequently Asked Questions

What can Mihu AI do on WhatsApp?

Mihu AI answers WhatsApp Business messages automatically, sends template campaigns, books appointments, qualifies leads and logs every conversation to your CRM — with a human able to take over the same thread at any point.

Do I need my own WhatsApp Business account?

You connect a WhatsApp Business account to Mihu AI. If you do not have one yet, we help you set one up and get your message templates approved.

What are WhatsApp message templates and why do they matter?

Outside the 24-hour customer service window, WhatsApp only allows pre-approved template messages. Mihu AI manages your templates and picks the right one, so reminders and campaigns keep sending without policy problems.

Can the WhatsApp agent hand a conversation to my team?

Yes. Escalation rules move the chat to a human with the full history attached, and the agent steps back in afterwards if you want it to.

Does it work alongside voice, Instagram and Messenger?

It does. WhatsApp is one channel on the same platform — the same customer record, CRM sync and reporting cover voice calls, Instagram DM, Facebook Messenger, SMS and email too.

## Start Engaging on WhatsApp Today

Join thousands of businesses using Mihu AI to automate WhatsApp conversations and drive results.

Start Free Trial (https://app.mihu.ai/register) Watch Demo (https://mihu.ai/demo)