Test drives and service visits that book themselves.
Mihu Appointment AI turns any inquiry into a confirmed slot—branch-aware, vehicle-aware, and agent-aware. It reads live calendars, proposes the best times, captures the right details for each appointment type, and sends reminders across WhatsApp, SMS, email, or voice—no back-and-forth, no double-booking.
Connect Appointment AI to the tools you already use—Google/Outlook calendars, Salesforce/HubSpot, WhatsApp Business/SMS/voice, your DMS/ERP, Maps, DocuSign, and payments. Two-way sync keeps availability, contacts, and outcomes perfectly aligned across systems, with secure OAuth and webhooks so data flows in real time. No duplicate entries, no calendar conflicts—just one source of truth.
Turn bookings into clear, actionable intelligence. Appointment AI shows booked vs. capacity, branch utilization, show/no-show rates, time-to-confirm, and revenue by appointment type—all live, all filterable by branch, agent, and vehicle. Get proactive alerts when capacity is tight, no-show risk rises, or a branch needs more coverage.
Mihu handles the repeatable work—branch-aware scheduling, real-time calendar sync, stock checks, smart routing, and automatic reminders—so your sellers and service advisors can focus on customers, not coordination.
Automatically assigns bookings to the right branch and expert (brand, language, hours, load). No manual handoffs—just the best owner every time.
Live Calendar Sync
Two-way sync with Mihu, Google, and Outlook prevents conflicts and double bookings. Holds, buffers, and blackout dates are enforced in real time.
Type-Aware Intake
Dynamic forms for Test Drive, Service, Sales Consult, Parts Pickup—collect VIN, trim, license/ID, symptoms, loaner needs, and notes only when relevant.
No-Show Protection
Smart confirmations, WhatsApp/SMS/email reminders, one-tap reschedule, and waitlists. Adaptive cadence reduces no-shows without spamming customers.
Capacity & Coverage
See lane/agent utilization by hour and branch. Auto-alerts suggest backup coverage or overbooking rules when demand spikes.
Readiness & Handoff
Prep checklists (keys, fuel/charge, plates, parts arrival), check-in QR, and post-visit follow-ups. Seamless handoff to quotes, offers, and CRM.
