our technology

Always-on insights, built for service excellence.

Service Analytics from Mihu AI turns every customer interaction into measurable intelligence. From call volumes and wait times to agent responsiveness and resolution rates, you’ll see exactly where service is thriving—and where it needs attention.

Rated 4.9/5 from 500+ Service Teams

Numbers you can act on.

Mihu Service Analytics runs on a modern, scalable architecture that delivers the speed and reliability your service operations demand—so you can resolve faster, delight more customers, and grow with confidence.

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99.9%

Data Reliability

Our analytics pipelines ensure every service job, customer interaction, and KPI is tracked without gaps, keeping mission-critical reporting always accurate.

150ms

Insight Latency

From service desk updates to CSAT scores, metrics refresh in under 200ms globally—so your team always sees the latest performance in real time.

3,000+

Metrics Synced / Second

Mihu AI processes thousands of service events per second across CRMs, ERPs, and messaging systems, giving you a complete and always-fresh view of your service performance.

Your Team will love it

Mihu Service Analytics is built to anticipate the needs of service managers, advisors, and technicians—bringing every data point into one place. From job scheduling to customer feedback, we surface insights that reduce friction and let your team focus on what really matters: faster service, happier customers, and higher profitability.

Service-Centric Dashboards

Unified views of jobs, parts, workloads, and customer interactions—updated in real time.

Intelligent Reporting

Spot patterns before they become problems. Identify delays, measure CSAT/NPS, and flag anomalies with predictive alerts.

Smart Service Analytics.

Mihu AI connects your service operations end-to-end—capturing data from CRM, ERP, DMS, call logs, and repair workflows. Every interaction is transformed into insights that eliminate blind spots, reduce inefficiencies, and amplify productivity across every step of your service journey.

including:

Role-based access with granular permissions across branches and teams
Real-time updates on stock, service jobs, and customer interactions
Pre-built connectors for CRMs, ERPs, and messaging apps
Unified dashboards for admin and reporting
Much more...

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MIHU ANALYTICS

Smarter insights, stronger service.

Mihu Service Analytics turns every customer interaction into actionable intelligence. From call volumes to repair timelines, we surface the trends that matter most—so your team can improve response times, reduce costs, and boost satisfaction.With real-time dashboards and automated reporting, managers see the full picture at a glance—branch, advisor, or channel—without digging through spreadsheets.