Healthcare Industry

ИИ-управляемая коммуникация с пациентами, которая никогда не спит

Reduce wait times, increase bookings, and support patients with secure voice + WhatsApp automation—available 24/7, with empathy built in.

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GDPR Compliant
End-to-End Encrypted
40+ Languages
Booking Confirmed
Tomorrow, 9:00 AM
+34% Bookings
vs. last quarter
AI Call Console
Live
Maria Santos
Appointment Scheduling
02:34
"I'd like to book a follow-up appointment for next week. Do you have any morning slots available?"
99.7%
Response Rate
12s
Avg Wait
−14%
Escalations
Why Healthcare Teams Choose Us

Создано для большого потока пациентов

Доверие, скорость и эмпатия столпы исключительной коммуникации с пациентами, теперь автоматизированные.

+34% Bookings

Более высокая пропускная способность

Автоматизируйте планирование, подтверждения и перепланирование для защиты времени персонала и максимизации доступа пациентов 24/7.

GDPR Ready

Безопасность прежде всего

Зашифрованные передачи и настраиваемые ограничители, разработанные для чувствительных рабочих процессов пациентов и регуляторного соответствия.

12s avg wait

Ответ

Мгновенный приём и интеллектуальная сортировка направляет пациентов в нужное место или эскалирует к персоналу, когда требуется клиническая оценка.

Core Capabilities

Все, что нужно вашей практике

Структурированные компоненты, разработанные для корпоративных медицинских команд.

Appointment Workflows
Booking, reschedule, reminders
Clinic Reception Intake
Reason for visit, routing
Multilingual Support
Consistent patient experience
WhatsApp Follow-ups
Templates + confirmations
Use Cases

Здравоохранение

Узнайте, как Mihu AI обрабатывает реальные сценарии пациентов с точностью, соответствием и эмпатией.

Scheduling
Appointment Management
Clinical
Post-Op Check-ins
Reception
Patient Intake
Qualification
Eligibility Screening
Quality
Satisfaction Surveys
Most Popular

Appointment Scheduling

Intelligent booking automation that finds availability, confirms details, and reduces no-shows through proactive multi-channel reminders.

+34%
More Bookings
−42%
No-shows
Key Capabilities

Real-time Availability

Syncs with your calendar system for accurate slot management

Multi-channel Reminders

SMS, WhatsApp, and voice reminders at optimal times

Provider Matching

Intelligent routing based on specialty and availability

Easy Rescheduling

Self-service options via voice or messaging

Workflow
1
Initiate
Patient calls or messages
2
Qualify
Verify identity & needs
3
Match
Find optimal slot
4
Confirm
Book & send reminder
Clinical Care

Post-Operative Check-ins

Automated recovery monitoring with intelligent symptom tracking and immediate escalation protocols for concerning patterns.

89%
Response Rate
<2min
Escalation Time
Key Capabilities

Symptom Tracking

Structured questions calibrated to procedure type

Red-flag Detection

Automatic escalation for concerning responses

Care Team Handoff

Seamless transfer with full context to nurses

Recovery Documentation

All interactions logged to patient record

Workflow
1
Trigger
Post-op timer initiates
2
Assess
Symptom questionnaire
3
Evaluate
AI analyzes responses
4
Route
Escalate or schedule
Reception

Patient Intake & Routing

Streamline front-desk operations by collecting visit reasons, verifying insurance, and routing to appropriate departments automatically.

−65%
Wait Time
94%
Routing Accuracy
Key Capabilities

Smart Routing

Department matching based on symptoms & history

Insurance Verification

Basic eligibility checks before arrival

Form Pre-population

Reduce paperwork with collected data

Multilingual Support

40+ languages for diverse patient populations

Workflow
1
Greet
Welcome & identify
2
Collect
Reason for visit
3
Verify
Insurance & details
4
Route
Direct to department
Qualification

Eligibility Screening

Structured qualification workflows for clinical trials, specialty programs, and procedure candidacy with automatic next-step scheduling.

3.2x
Faster Screening
97%
Data Accuracy
Key Capabilities

Criteria Matching

Custom screening logic for each program

Structured Questions

Branching logic based on responses

Instant Notification

Alert coordinators of qualified candidates

Auto-scheduling

Book consultations for qualified patients

Workflow
1
Screen
Basic eligibility check
2
Qualify
Detailed questionnaire
3
Score
Match against criteria
4
Connect
Schedule or notify
Quality Assurance

Satisfaction Surveys

Capture actionable patient feedback, classify issues automatically, and surface coaching opportunities across providers and departments.

4.8x
Response Rate
+18
NPS Improvement
Key Capabilities

NPS Tracking

Measure loyalty and satisfaction trends

Sentiment Analysis

AI-powered issue classification

Department Analytics

Compare performance across teams

Detractor Recovery

Immediate alerts for negative feedback

Workflow
1
Trigger
Post-visit outreach
2
Collect
NPS + open feedback
3
Analyze
Classify & score
4
Act
Alert or report
Запланировать демо

Посмотрите Mihu AI в действии

Спокойный, эмпатичный тон с чёткими следующими шагами и безопасными протоколами эскалации.

Voice Transcript
Scheduling
Hello Maria—this is Mihu AI calling on behalf of Clinica Salute. I can help schedule your follow-up appointment. What day works best for you?
Tomorrow morning if possible.
I have 9:00 AM or 11:30 AM available. Would you like to confirm 9:00 AM? I can also send you a WhatsApp reminder.
Yes, 9:00 AM please.
WhatsApp Preview
Confirmation
? Appointment confirmed for tomorrow at 9:00 AM with Dr. Rodriguez at Clinica Salute.

Reply:
1?? to confirm
2?? to reschedule
3?? to request a callbackWhatsApp Template
1Patient
Great, you're all set! We'll send you a reminder 1 hour before your appointment.

If your symptoms change, reply "NURSE" and we'll escalate to our care team immediately.AI Agent

Коммуникация

Join healthcare providers who've reduced wait times by 80% while improving patient satisfaction.

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