SOCIAL MEDIA AI

Instagram DM & Messenger in One AI-Powered Inbox

Automatically respond to DMs, qualify leads, and book appointments — while keeping your brand voice consistent across Instagram and Facebook.

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All Instagram Messenger
LS
1m
“Can you share pricing for the premium package?”
⚡AI
AK
6m
“Is tomorrow at 2pm still available?”
⚡AI
RJ
12m
“Do you ship internationally?”
⚡AI
MB
18m
“Thanks! That works—please confirm.”
⚡AI
Platforms

Instagram & Messenger automation—without losing the human touch

Two channels. One inbox. One brand voice. Your team stays in control while the AI handles the repetitive work.

Instagram DM
Manage all your Instagram direct messages from one place. Auto-reply to inquiries, handle customer questions, and route complex issues to your team.
• Direct message automation
• Multi-account support
• Brand voice consistency
Facebook Messenger
Connect your Facebook Pages and automate Messenger conversations. Capture leads, answer FAQs, and route important chats to humans.
• Page integration
• Lead qualification
• Human handoff
UNIFIED INBOX

All Your Social Conversations in One Place

Stop switching between apps. See Instagram DMs and Messenger chats in a single view, with AI handling routine questions while you focus on high-value conversations.

All 12 Instagram 7 Messenger 5
LS
1m
“Can you share pricing for the premium package?”
⚡AI
MB
18m
“Thanks! That works—please confirm.”
ES
26m
“Is the blue color restocking this week?”
AK
42m
“Can I book for tomorrow at 2pm?”
⚡AI
@luna.studio Instagram
Interested in premium package • New lead
⚡AI handling
Hi! Can you share pricing for the premium package?
Absolutely — happy to help. Our Premium package includes setup + ongoing management. What kind of volume are you expecting?
Probably 25-40 orders/week. Can you also handle returns questions?
Yes. We can auto-answer returns/exchange FAQs and route edge cases to your team. Want me to send a breakdown?
AI draft (brand voice)
“Perfect — with 25–40 orders/week, Premium is a great fit. We'll handle pricing questions, order status, and returns automatically. Ready to get started?”
Contact
ChannelInstagram DM
Lead scoreHot
Last reply1m ago
Owner⚡ AI
Next actions
Send pricingQueued
Ask qualifiersRunning
Book demoSuggested
HandoffAvailable
Features

Everything you need to automate social conversations

Built for speed, quality, and control—so your team stays focused on the high-value conversations.

Instant AI Responses
Reply to DMs in under 3 seconds, 24/7. No customer waits for business hours.
Brand Voice Training
Train the AI on your tone, style, and terminology. Every response sounds like your team wrote it.
Smart Lead Qualification
Automatically ask qualifying questions and tag hot leads for your sales team.
Conversation Context
AI remembers past conversations. Customers never have to repeat themselves.
Human Handoff
Complex issues get routed to your team instantly with full conversation history.
Multi-Account Support
Manage multiple Instagram accounts and Facebook Pages from one dashboard.
How it works

Go live in minutes

A simple setup flow that gets you from "connected" to "automated" fast—without engineering effort.

Connect Your Accounts
Link your Instagram Business and Facebook Pages in minutes. No technical setup required.
Train Your AI
Upload FAQs, product info, and example responses. The AI learns your brand voice.
Go Live
Turn on automation and watch your response times drop while customer satisfaction rises.
Use cases

Built for Every Business

Whether you sell products, services, or expertise—Social Media AI converts conversations into revenue.

E-commerce
Answer product questions, check order status, process returns — all automatically.
Agencies & Creators
Handle collaboration requests, manage multiple client accounts, respond to fans.
Local Services
Book appointments, answer FAQs, send reminders through DM.
Lead Generation
Qualify inbound leads, capture contact info, schedule calls with sales.
Integrations

Works With Your Existing Tools

Sync conversations to your CRM, trigger workflows, and connect to 100+ tools.

Salesforce
HubSpot
Zapier
Shopify
Calendly
Google Sheets
<3s
Average Response Time
80%
Messages Auto-Resolved
24/7
Always Available
2
Platforms Unified

Ready to Automate Your Social Inbox?

Start your free trial today. No credit card required.

Start with €30 Free Credit Book a Demo