Robust Chat AI for the Automotive Sector.

Answer every question, qualify leads, and turn conversations into actions—book test drives and service, check stock by branch, generate quotes, and hand off to the right human when it matters. All channels, one brain.

start with 14 days free

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We won’t share your data with third parties. Ever.

WHY CHOOSE MIHU CHAT AI?

Anticipate what customers need next with confidence.

Context in every reply. Mihu Chat AI unifies web chat, WhatsApp, SMS, email, and voice into a single thread, then predicts the next-best action—book a test drive, check branch stock, generate a quote, or hand off to the right advisor. Live updates, shared notes, and auto-sync to CRM, calendars, and inventory keep everyone on the same page, so your team moves faster and your customers feel understood.

Collaboration

Work in sync without working harder. Mihu Chat AI shares every conversation, note, and file across teams and branches—auto-tagged by intent, vehicle, and location—and logs outcomes to CRM, calendars, and offers. No copy-paste, no double entry, just one story everyone can see.

Built-in Security

Enterprise-grade security without the friction: end-to-end encryption, role-based access, PII redaction for licenses/VINs, secure media storage, and full audit trails. Compliant with GDPR/KVKK and dealership data-retention policies; keys and tokens are scoped and rotated automatically.

Flexiblity

Built to move with you, not against you. Start with web chat and WhatsApp, then add SMS, email, IVR/voice, and new intents (book, quote, trade-in, warranty). Configure branch rules, languages, and hours, and plug into Google/Outlook, DMS/ERP, inventory, and payments—no clunky handoffs.

Real-time data and insight.

75%

Reduction in manual reporting time.

Mihu Chat AI auto-tags every conversation by intent, vehicle, and branch, then syncs outcomes to CRM, calendars, stock, and offers. Dashboards and exports are generated automatically—so ops teams stay focused on results, not spreadsheets.

230k

Live records updated daily

Contacts, leads, quotes, appointments, and inventory events stream in from every channel and branch in real time. From single-site dealers to multi-brand groups, Mihu scales without slowing down.

“We went live in days—now AI handles 60% of inbound.”

Branch-scoped permissions made rollout simple: sales sees sales, service sees service. Mihu checks stock, proposes slots, and updates CRM automatically—our team just confirms and moves on. NPS up, no more missed leads.

Rated 4.8/5

Mihu automates what should be automatic.

Mihu handles the repeatable with precision—so your teams can focus on selling, servicing, and delighting customers.

Lead Capture → Qualification

Every inquiry—calls, WhatsApp, web chat, forms—lands in one queue. Mihu detects intent, branch, language, and priority, then routes to the right flow (sales, test drive, service) without delay.

“Mihu replaced three tools we were duct-taping together—and does the job better.”

Sahara Price

Giulia R., Operations Lead, Cantu Motors

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We’re here to provide support and assistance.

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Built for clarity and momentum.

Collaboration built-in.

Sales, service, and marketing work from a single shared timeline—calls, WhatsApp, email, and webchat stitched together with notes, tasks, and attachments.

Role-based approvals (offers, discounts, service quotes) are one click, with audit history by branch.Hand-offs are automatic, so nothing is lost between lead → test drive → offer → delivery.

Insight without noise.

Mihu turns raw conversations and ops data into real-time automotive KPIs: lead-to-appointment conversion, first-response time, no-show rate, test-drive → offer → sale funnels, and branch performance.No spreadsheets—just clean, trustworthy dashboards your team can act on now.

frequently asked questions

Clear answers, no fluff. We’ve designed Mihu to feel intuitive from day one—but here’s where we answer the most common questions with clarity and care.

How does training work?

Import FAQs, price lists, process docs, T&Cs, and web pages. Chat AI auto-chunks, deduplicates, and versions your knowledge. For data-heavy feeds (stock, offers, service catalogs), we ingest via USF/UPF APIs instead of raw PDFs for speed and accuracy.

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Can Chat AI manage quotes and offers?

Yes. The agent can generate offer/quote drafts, capture customer details, attach available incentives, and route to a manager for approval. Once approved, the customer gets a secure link to review/accept or book a follow-up.

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How does live handoff work?

When escalation is needed, the AI pings your Contact Center/Inbox, passes the full conversation + intent + customer profile + branch context, and remains available in the thread to assist the human (suggest replies, fetch VIN specs, check stock).

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What analytics do we get?

Real-time dashboards: intent volume, AI resolution rate, first-response time, appointment conversion, no-show rate, test-drive → offer → sale funnel, branch performance, and top failure reasons. Export raw events to your BI stack.

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Is our data secure and compliant?

Yes. Data is encrypted in transit/at rest, scoped by tenant and branch. We support GDPR requests, configurable retention, PII redaction in logs, and SSO. Audit trails track who changed what and when (templates, intents, routing).

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How is Chat AI billed?

Pricing combines a platform fee with usage (messages/minutes) and the number of AI tasks performed (e.g., appointments booked, quotes generated, stock checks). Seats for sales/service are flexible; volume discounts apply for multi-branch groups.

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Can I cancel or change plans anytime?

Yes—your plan is always in your control. Downgrade, upgrade, or cancel without needing to contact support or jump through hoops. Your settings and data are preserved, so if you return later, you can pick up right where you left off. We believe in earning your trust, not locking you in.

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“We now rely on Mihu for all our software needs.”

Jason Rothman

Head of Operations, Continuum Motors

Meet our Customers

More than 100 teams rely on Mihu to connect with customers every day.

Meet our Customers