Turn every review into insight and every insight into action.

Every opinion counts. Mihu Review AI reads, analyzes, and classifies customer feedback from Google, WhatsApp, surveys, and email — identifying sentiment, intent, and improvement opportunities in real time. It highlights recurring themes, detects at-risk experiences, and suggests the right follow-up actions automatically.From reputation monitoring to personalized responses, Mihu Review AI helps your business transform feedback into smarter decisions, stronger relationships, and measurable growth — effortlessly.

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We won’t share your data with third parties. Ever.

WHY CHOOSE MIHU REVIEW AI?

Turn customer feedback into action — and respond with intelligence.

Every review tells a story. Mihu Review AI reads and understands every comment across Google, WhatsApp, email, and surveys — detecting sentiment, intent, and key topics behind customer opinions. It classifies praise, flags negative trends, and even drafts personalized, on-brand replies automatically.From highlighting what customers love to alerting your team about what needs attention, Mihu Review AI transforms raw feedback into clear insights that drive improvement, protect reputation, and strengthen loyalty — across every channel.

Collaboration

Stay aligned without missing a single review. Mihu Review AI centralizes all customer feedback from Google, WhatsApp, email, and surveys—tagged automatically by sentiment, topic, and branch. Your marketing, operations, and service teams work from one shared dashboard, turning insights into coordinated action and faster responses.

Built-in Security

Your reputation data deserves protection. Mihu Review AI runs on enterprise-grade security with end-to-end encryption, role-based access, and PII redaction for customer details. Every interaction and response is logged for full audit traceability, compliant with GDPR/KVKK and multi-branch privacy policies.

Flexibility

Designed for the way you work. Connect Google Reviews, Trustpilot, WhatsApp, and CRM systems in one flow. Configure your response tone, languages, and approval workflows for each branch. Whether it’s auto-replying, escalating, or reporting trends—Mihu Review AI adapts to your processes, not the other way around.

Real-time reviews and reputation.

82%

Reduction in manual review tracking.

310k

Reviews analyzed monthly.

Google, WhatsApp, surveys, and email feedback flow into a single live dashboard. Whether you manage one brand or ten, Mihu keeps reputation data fresh, comparable, and transparent across every branch.

We started responding faster — now 80% of feedback is handled automatically.

Review response templates, escalation rules, and sentiment alerts made it simple to scale. Mihu detects tone, drafts context-aware replies, and notifies managers when human input is needed. The result? Consistency, speed, and happier customers everywhere.

Built for clarity and momentum.

Collaboration built-in.

Sales, service, and marketing work from a single shared timeline—calls, WhatsApp, email, and webchat stitched together with notes, tasks, and attachments.

Role-based approvals (offers, discounts, service quotes) are one click, with audit history by branch.Hand-offs are automatic, so nothing is lost between lead → test drive → offer → delivery.

Explore Collaboration

Insight without noise.

Mihu turns raw conversations and ops data into real-time automotive KPIs: lead-to-appointment conversion, first-response time, no-show rate, test-drive → offer → sale funnels, and branch performance.No spreadsheets—just clean, trustworthy dashboards your team can act on now.

Explore Insight

frequently asked questions

Clear answers, no fluff. We’ve designed Mihu to feel intuitive from day one—but here’s where we answer the most common questions with clarity and care.

How does training work?

Import FAQs, price lists, process docs, T&Cs, and web pages. Chat AI auto-chunks, deduplicates, and versions your knowledge. For data-heavy feeds (stock, offers, service catalogs), we ingest via USF/UPF APIs instead of raw PDFs for speed and accuracy.

Can Chat AI manage quotes and offers?

Yes. The agent can generate offer/quote drafts, capture customer details, attach available incentives, and route to a manager for approval. Once approved, the customer gets a secure link to review/accept or book a follow-up.

How does live handoff work?

When escalation is needed, the AI pings your Contact Center/Inbox, passes the full conversation + intent + customer profile + branch context, and remains available in the thread to assist the human (suggest replies, fetch VIN specs, check stock).

What analytics do we get?

Real-time dashboards: intent volume, AI resolution rate, first-response time, appointment conversion, no-show rate, test-drive → offer → sale funnel, branch performance, and top failure reasons. Export raw events to your BI stack.

Is our data secure and compliant?

Yes. Data is encrypted in transit/at rest, scoped by tenant and branch. We support GDPR requests, configurable retention, PII redaction in logs, and SSO. Audit trails track who changed what and when (templates, intents, routing).

How is Chat AI billed?

Pricing combines a platform fee with usage (messages/minutes) and the number of AI tasks performed (e.g., appointments booked, quotes generated, stock checks). Seats for sales/service are flexible; volume discounts apply for multi-branch groups.

Can I cancel or change plans anytime?

Yes—your plan is always in your control. Downgrade, upgrade, or cancel without needing to contact support or jump through hoops. Your settings and data are preserved, so if you return later, you can pick up right where you left off. We believe in earning your trust, not locking you in.