E-Commerce AI Solutions

Увеличьте продажи с ИИ-управляемой поддержкой клиентов

From product questions to order tracking, Mihu AI handles customer inquiries across every channel—so your team can focus on growth, not tickets.

Shopify Integrated
PCI Compliant
Multi-Language
Order Shipped
#ORD-4829 • Arrives Fri
+34% CSAT Score
vs. last quarter
AI Support Agent
Live
Emma Rodriguez
Order Inquiry
01:23
"Hi, I ordered the blue dress in size medium last week but I need to exchange it for a large. Can you help me with that?"
87%
Resolution Rate
<15s
Ответ
+28%
Upsell Rate
Why E-Commerce Brands Choose Us

Создано для крупного ритейла

Мгновенные ответы, бесперебойные интеграции и ИИ, который действительно понимает ваши продукты и политики.

Ответ

Мгновенная поддержка клиентов

Отвечайте на каждый чат, звонок и сообщение мгновенно 24/7 через WhatsApp, Instagram, Messenger и ваш сайт.

Order Sync

Полная интеграция платформы

Бесперебойная синхронизация с Shopify, WooCommerce, Magento и всеми основными платформами. Данные заказов, запасов и клиентов в реальном времени.

Personalized

ИИ с пониманием клиента

ИИ знает историю заказов, предпочтения и прошлые взаимодействия. Предоставляйте персонализированный опыт, который укрепляет лояльность и повторные покупки.

Core Capabilities

Все, что нужно вашему магазину

Компоненты, специально разработанные для клиентского опыта в электронной коммерции.

Order Tracking
Real-time shipping updates
Returns & Exchanges
Automated RMA processing
Product Questions
Sizing, specs, availability
Abandoned Cart
Recovery conversations
USE CASES

Электронная коммерция

Узнайте, как Mihu AI обрабатывает реальные клиентские сценарии со скоростью, точностью и личным подходом.

Support
Order & Shipping
Returns
Returns & Exchanges
Pre-Sale
Product Questions
Recovery
Abandoned Cart
Retention
Loyalty & Reviews
Most Popular

Order & Shipping Support

Handle "where's my order" inquiries instantly with real-time tracking, delivery updates, and proactive shipping notifications.

−68%
WISMO Tickets
94%
Решено автоматически
Key Capabilities

Live Tracking

Real-time carrier updates from all major shippers

Proactive Alerts

SMS and email updates at key milestones

Delivery Estimates

Accurate ETAs based on real carrier data

Issue Detection

Auto-escalate delays and lost packages

Workflow
1
Inquiry
Customer asks
2
Lookup
Fetch order data
3
Update
Share status
4
Resolve
Or escalate
Post-Purchase

Returns & Exchanges

Streamline the returns process with automated RMA generation, prepaid labels, and intelligent exchange recommendations.

+41%
Exchange Rate
2min
Avg Resolution
Key Capabilities

Policy Enforcement

Auto-verify eligibility based on your rules

Auto RMA

Generate return labels instantly

Smart Exchanges

Suggest alternatives to save the sale

Refund Processing

Auto-refund to original payment method

Workflow
1
Request
Return initiated
2
Verify
Check eligibility
3
Generate
Create RMA/label
4
Process
Refund or exchange
Pre-Sale

Product Questions

Answer sizing, specifications, compatibility, and availability questions instantly with AI trained on your full product catalog.

+23%
Conversion
97%
Accuracy
Key Capabilities

Size Guides

Personalized fit recommendations

Spec Sheets

Detailed product information on demand

Inventory Check

Real-time stock and restock dates

Recommendations

Personalized product suggestions

Workflow
1
Question
Customer asks
2
Retrieve
Search catalog
3
Answer
Provide details
4
Convert
Add to cart
Recovery

Abandoned Cart Recovery

Re-engage shoppers who left items behind with personalized outreach, answer questions, and offer targeted incentives.

+18%
Cart Recovery
$47
Avg Order Value
Key Capabilities

Timed Triggers

Optimized outreach at key moments

Conversational

Natural dialogue, not pushy emails

Smart Discounts

Offer incentives based on cart value

One-Click Checkout

Complete purchase in conversation

Workflow
1
Detect
Cart abandoned
2
Reach
Personalized msg
3
Engage
Answer questions
4
Convert
Complete sale
Retention

Loyalty & Reviews

Build lasting relationships with post-purchase engagement, review collection, and loyalty program management.

+156%
Review Rate
4.7★
Avg Rating
Key Capabilities

Review Requests

Optimally timed post-delivery outreach

NPS Surveys

Capture satisfaction scores seamlessly

Points Balance

Check and redeem loyalty rewards

VIP Perks

Exclusive offers for loyal customers

Workflow
1
Deliver
Order arrives
2
Check-in
Satisfaction msg
3
Request
Ask for review
4
Reward
Grant points
Запланировать демо

Посмотрите Mihu AI в действии

Бесперебойные, персонализированные разговоры, которые решают проблемы и стимулируют продажи.

Сообщения Instagram
Поддержка заказов
🇮🇹 IT
I'm so sorry about that! Let me look into this for you right away. I found your order #ORD-7392 - it shows delivered to your front porch at 11:47 AM. Sometimes carriers mark early. Can you check with neighbors or building staff?
Found it! It was at the side door. Thanks!
Voice Transcript
Returns
🇮🇱 HE
I need to return a dress, it doesn't fit right.
Of course! I can help with that. I see your order from last week - the blue midi dress. Would you like a refund, or shall I check if we have a different size available for exchange?

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