E-commerce · Campaigns

Back-in-Stock Alert

Convert stock arrivals into orders from the customers already waiting.

Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup
CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

How it works

  1. Stock feed shows a waitlisted variant back in.
  2. Agent alerts the waitlist in order, in their language.
  3. Sends a one-tap checkout link for the exact variant they wanted.
  4. Tracks purchases in real time via the platform's order API and stops the moment stock is committed, so nobody is oversold.
  5. Anyone who doesn't buy stays on the list for the next drop, and conversion is logged to the CRM.

Data sources

Stock feed Back-in-stock waitlist Product catalog CRM

What it targets

  • Waitlist alerted on restock Target 99%
  • Waitlist conversion Target 34%
  • Oversell incidents Target 0