Instant Property Lead → Viewing
Respond to every portal & website enquiry in under 60 seconds, qualify budget and intent, and book the viewing.
Voice / SIPWhatsAppSMS < 60s to first contact
Real Estate
Reach every property lead first — and fill the viewing diary
Instant lead callbacks, viewing reminders, dormant-buyer reactivation and a tenant desk — across voice, WhatsApp, SMS and email, in 40+ languages.
Revenue operation
Deal stage
55 outcomes
Viewing Reminder & No-Show Rebook
Confirm every viewing, cut no-shows, and instantly offer a new time when a buyer or tenant drops out.
WhatsAppSMSVoice / SIP -22% viewing no-showsDormant Buyer / Tenant Reactivation
Match new listings to cold leads' saved criteria and re-engage them the moment the right property lands.
WhatsAppVoice / SIPSMS +16% leads revivedTenant Enquiry & Maintenance Desk
Handle tenant questions and maintenance requests 24/7, triage urgency, and route jobs to the right contractor.
Voice / SIPWhatsAppSMS 24/7 tenant coverValuation Request Follow-up
Follow up on every valuation request fast, book the appraisal, and win the instruction before rivals call back.
Voice / SIPWhatsAppSMS +27% appraisals bookedLandlord Renewal & Retention
Open the renewal conversation early, settle the terms question, and keep the managed property on the book.
WhatsAppEmailVoice / SIP +13% landlords retainedNew Listing Match Alert
The moment a property lists, tell the buyers whose brief it fits — and book the viewing in the same thread.
WhatsAppSMSEmail +21% viewings from alertsOffer Follow-up & Chain Chase
Keep the offer moving — chase the solicitor, the broker and the chain so nothing stalls in silence.
Voice / SIPWhatsAppEmail -19% fall-through rateRent Arrears Reminder
Polite, consistent arrears reminders that recover the rent early and escalate the genuine cases.
SMSWhatsAppVoice / SIP -11d days in arrearsOpen House Invitation & Reminder
Fill the open house from your own buyer book, then remind on the morning so they actually turn up.
WhatsAppSMSEmail +31% attendance vs email onlyPre-Approval Status Follow-up
Get buyers pre-approved before serious house-hunting begins, with stalled cases flagged for a hands-on push.
SMSVoice / SIP 70% buyers pre-approved before first viewingMultiple Offer Situation Communication
Keep all interested buyers informed fairly and consistently when a listing receives multiple offers.
SMSEmail 100% buyers notified before deadlineInspection & Contingency Timeline Tracking
Keep both parties on track through the inspection and contingency period, distributing reports and flagging at-risk deadlines.
EmailSMS -50% transactions delayed by a missed deadlineFirst-Time Buyer Education Sequence
Educate first-time buyers on the process so they feel confident and move faster.
EmailWhatsApp -20% first-time buyer time-to-offerRelocation Buyer Coordination
Support out-of-area/relocating buyers with virtual tours, batched viewing trips and local orientation.
Voice / SIPEmail 100% relocation buyers offered a virtual tourPost-Closing Client Check-in
Check in after closing to catch settling-in issues and open the referral/repeat relationship.
Voice / SIPWhatsApp 40% post-closing review request responseOff-Market / Pocket Listing Matching
Match qualified buyers to off-market or pre-launch listings before they go to public marketing.
WhatsApp 40% off-market-to-sale conversionAppraisal Gap / Financing Shortfall Coordination
Coordinate quickly when an appraisal comes in below contract price — facilitating, never advising.
Voice / SIP 95% appraisal gaps addressed within 24hMove-In Coordination & Welcome Sequence
Coordinate a smooth move-in with all logistics confirmed ahead of time, and a first-week check-in.
WhatsAppSMS -30% first-week move-in issues reportedMove-Out Inspection & Deposit Return
Run the move-out process transparently, with deductions explained clearly and deposits returned on the legal timeline.
Email -35% deposit disputesTenant Complaint & Dispute Mediation Intake
Capture and route tenant-to-tenant or nuisance complaints consistently and fairly, without disclosing confidential details.
Voice / SIP 100% complaints logged with full detailRoutine Property Inspection Scheduling
Schedule routine property condition inspections with proper legal notice, every time.
SMSEmail 100% inspections scheduled with proper legal noticeUtility / Amenity Outage Notification
Notify affected tenants quickly and clearly when a building utility or amenity goes down.
SMSWhatsApp 95% tenants notified within 30 min of outagePet / Additional Occupant Policy Compliance
Manage pet registration and occupant addition requests against lease policy, fees and documentation.
Email 98% policy compliance accuracyRenters Insurance Compliance Tracking
Ensure tenants maintain required renters insurance coverage, with lapses caught within days.
Email 95% tenants with current verified coverageVacant Unit Enquiry Speed-to-Lead
Respond to rental listing enquiries within minutes, pre-qualify, and book the viewing before the unit gets snapped up.
Voice / SIP 40% enquiry-to-viewing conversionRental Application Completion Follow-up
Get started applications completed instead of losing a qualified prospect.
SMSWhatsApp 65% started applications completedTenant Screening Status Communication
Keep applicants informed during the screening process, with decisions communicated promptly.
SMS 95% applicants notified of decision within 24hLease Signing & Move-In Logistics
Coordinate lease signing and move-in logistics — keys released only once every step is confirmed complete.
SMS 0 move-in delays from incomplete paperworkCo-Signer / Guarantor Coordination
Manage the additional documentation loop required when an application needs a co-signer.
Email 80% guarantor docs completed within 5 daysShort-Term / Corporate Housing Enquiry
Handle short-term and corporate housing enquiries with the distinct pricing and terms that segment requires.
Voice / SIP 35% short-term enquiry-to-booking conversionRent Increase Notification & Justification
Communicate rent increases clearly with market data justification, escalating hardship claims appropriately.
Email 65% renewal rate at increased rentVacancy Marketing Syndication Confirmation
Confirm a vacant unit's listing is live, accurate and performing across every marketing channel.
Email 95% vacant units correctly syndicated within 24hProspective Tenant Neighborhood / Amenity Q&A
Answer prospective tenants' neighborhood and amenity questions accurately, grounded in real data.
WhatsAppVoice / SIP 40% Q&A-assisted viewing bookingsRenewal vs. Move-Out Intent Early Signal
Find out tenants' renewal intent early enough to plan marketing and re-listing efficiently.
SMS -15% vacancy days from earlier marketing lead timeOwner Statement & Financial Reporting
Deliver monthly owner statements reliably and answer basic questions grounded in the actual transaction record.
Email 80% basic statement questions resolvedNew Investment Property Onboarding
Onboard a new property into management smoothly, from condition documentation to owner disbursement setup.
Voice / SIPEmail 90% properties fully onboarded within 5 daysMaintenance Authorization Threshold Approval
Get owner approval for maintenance expenses above their threshold quickly, escalating urgent items to a call.
Voice / SIPEmail -60% repairs delayed by approval lagPortfolio Performance Review Scheduling
Run periodic portfolio performance reviews with multi-property owners proactively, with action items logged.
Voice / SIPEmail 90% scheduled reviews completed on cadence1031 Exchange / Disposition Timeline Coordination
Support investor clients through a property disposition on a tight tax-driven timeline — facilitating, never advising.
Voice / SIPEmail 100% deadlines tracked and communicated proactivelyLandlord Insurance & Compliance Renewal
Keep landlord insurance and required property compliance certifications current, with lapses flagged as operational risk.
Email 95% renewals completed before expiryRent Roll Optimization Recommendation
Proactively flag units priced below market for a rent-increase conversation, backed by comparable data.
Email +4% rent roll growth annuallyVacancy Cost Impact Reporting
Give owners a clear, proactive view of vacancy cost and marketing progress until the unit is leased.
Email -15% average vacancy duration year over yearNew Owner Referral Program
Turn satisfied property owners into a referral source for new management business.
Email 8% referral-driven new management agreementsCapital Improvement ROI Proposal
Present owners with data-backed capital improvement proposals tied to expected rent/value impact.
Email 25% proposal approval rateLong-Term Nurture for "Not Ready Yet" Leads
Keep leads who aren't ready to buy/sell/rent yet warm over months, with active outreach as their timeline approaches.
Email 15% nurture-to-active-transaction conversionMarket Update Personalization by Neighborhood
Send genuinely relevant market updates matched to a lead's specific area of interest, not a citywide blast.
Email +40% personalized update open rate vs. genericPast Client Home Anniversary Outreach
Use a past client's home purchase anniversary as a natural re-engagement trigger, with a current value estimate.
Email 12% anniversary outreach generating a new conversationExpired / Withdrawn Listing Re-engagement
Re-engage sellers whose listing expired or was withdrawn without selling, with a fresh presentation.
Voice / SIP 12% expired listing-to-new-listing conversionFor-Sale-By-Owner (FSBO) Outreach
Reach FSBO sellers with a genuinely helpful value proposition, respecting do-not-contact preferences.
Voice / SIP 8% FSBO-to-listing conversionNew Development / Pre-Construction Buyer Nurture
Nurture buyers interested in a new development through its long, multi-stage sales timeline.
EmailWhatsApp 25% interest-to-reservation conversionLocal Market Report Subscription Growth
Grow the agency's contact database by converting visitors into local market report subscribers.
Email 15% subscription offers converting to sign-upInvestor Buyer Deal-Flow Alert
Notify investor clients of new deals matching their specific criteria, with key investment metrics calculated up front.
WhatsApp 20% investor alert-to-offer rateCommunity / School District Content Engagement
Engage prospective buyers with genuinely useful, official-source area-specific content.
Email 25% content engagement rateAgent Referral Network Coordination (Out-of-Area)
Route leads moving to/from an area outside the agency's coverage to a trusted referral partner agent.
Email 90% out-of-area leads referred rather than lostNo outcomes match your filters.
Why teams choose Mihu
- Never miss a lead
- Fill the calendar
- Recover revenue that's slipping away
- Cut cost-to-serve
- One layer across voice + messaging