Hospitality · Events
Event & Group Enquiry Triage
Respond to high-value event enquiries instantly and qualify them for sales.
Apps this needs
SIP Trunk
Route inbound & outbound calls through your phone system.
Connect during setup
CRM
Salesforce, HubSpot or your local CRM for leads & contacts.
Connect during setup
Inbound Email
Let the agent read and answer email enquiries.
Connect during setup
How it works
- Agent captures date, headcount, budget and needs.
- Checks broad availability and routes to events sales with a brief.
Data sources
Enquiry form
Function space calendar
CRM
What it targets
- Enquiries qualified Target 90%