Automotive · Service

Recall Notification Campaign

Maximise recall completion rate and keep an auditable contact trail.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup

How it works

  1. Import the affected VIN list.
  2. Agent contacts owners across voice, SMS and email.
  3. Books the remedial appointment and logs every attempt for audit.

Data sources

Recall VIN list DMS owner records Workshop calendar

What it targets

  • Affected owners contacted Target 95%
  • Recall appointments booked Target 60%