Hospitality · Reservations

Reservation Callback & Booking

Capture more direct reservations and reduce reliance on OTAs.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
Branch Calendar Availability from Calendar API, DMS or a CSV / Google Sheet. Connect during setup

How it works

  1. Agent handles the reservation enquiry by voice or WhatsApp.
  2. Checks live availability and quotes rates.
  3. Confirms the booking and sends a WhatsApp confirmation.

Data sources

PMS availability Rate plans Enquiry form

What it targets

  • Enquiries converted Target 35%
  • Direct booking share Target +12%