Healthcare · Front Desk

Missed Call Rescue → Appointment

Turn missed inbound calls into booked, confirmed appointments automatically.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

How it works

  1. Missed call captured with number and time.
  2. AI agent calls back within 5 minutes (or messages if no answer).
  3. Matches the caller to an existing patient record or captures new details.
  4. Offers the earliest suitable slot from the clinic calendar.
  5. Confirms and writes the appointment back to your practice system.
  6. Sends a WhatsApp / SMS confirmation with time, location and prep notes.

Data sources

Call logs Practice / EHR calendar Patient list (export or API)

What it targets

  • Missed calls recovered Target 40%
  • Appointments booked from recovered calls Target 20/wk
  • Abandoned-call rate vs baseline Target -30%