Automotive

Turn every enquiry and missed call into a booked car

Lead callbacks, missed-call rescue, service reminders and recalls — run end to end across voice, WhatsApp, SMS and email, in 40+ languages.

Revenue operation

13 outcomes

Popular

Missed Call Recovery → Service Booking

Automatically call back missed service calls within 5 minutes and book the earliest available slot.

Voice / SIPWhatsApp +34% calls recovered
Aftersales

Service & MOT / Inspection Due Reminder

Proactively reach customers whose service, MOT or inspection is due and book them straight in.

Voice / SIPSMSWhatsApp +22% workshop retention
Service

No-Show Recovery & Reschedule

Detect no-shows same day, call to reschedule and back-fill the empty bay.

Voice / SIPWhatsApp -18% no-show rate
Sales

Trade-in Valuation Follow-up

Follow up online trade-in valuations with a call to book an in-person appraisal.

Voice / SIPEmail +27% appraisals booked
Aftersales

Post-Service CSAT & Review Request

Call after a service to measure satisfaction and route happy customers to a public review.

Voice / SIPWhatsApp +0.6 avg review stars
Sales

Finance Renewal / Lease-End Outreach

Reach customers approaching lease-end with upgrade offers before they shop elsewhere.

Voice / SIPEmail +19% renewal rate
Service

Recall Notification Campaign

Contact affected owners for a manufacturer recall and book the remedial work.

Voice / SIPSMSEmail +41% recall completion
Popular

Reception Overflow → Smart Routing

Pick up when reception is busy, understand intent and route to Sales, Service or Parts.

Voice / SIPWhatsApp 0 missed calls
Aftersales

Warranty Expiry & Extended Cover

Reach owners before the factory warranty lapses and book the conversation about extended cover.

WhatsAppSMSVoice / SIP +17% cover take-up
Service

Bodyshop Estimate & Booking

Turn a damage photo into a booked bodyshop slot without three rounds of phone tag.

WhatsAppSMSVoice / SIP -42% time to booked slot
Sales

Fleet & Business Enquiry Qualification

Qualify business and fleet enquiries properly the first time, and hand a real brief to the specialist.

Voice / SIPEmailWhatsApp 2x faster to specialist

Why teams choose Mihu

  • Never miss a lead
  • Fill the calendar
  • Recover revenue that's slipping away
  • Cut cost-to-serve
  • One layer across voice + messaging