Hospitality · Revenue

Seasonal Offer & Package Broadcast

Fill low-demand dates from your own guest list instead of discounting on an OTA.

Apps this needs

Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup

How it works

  1. Segment past guests by stay history, season and party size.
  2. Agent sends the package on the guest's preferred channel, consent respected.
  3. Answers questions and takes the booking in the same thread.
  4. Non-responders get one polite follow-up, then are left alone.
  5. Bookings and opt-outs write back to the PMS and your guest list.

Data sources

PMS guest list Package & rate plans Consent records

What it targets

  • Segment reached Target 95%
  • Bookings from campaign Target 4%
  • Opt-out rate Target 1%