Abandoned Cart Recovery
Win back abandoned carts across WhatsApp, SMS and voice — answer the objection and hand back a one-tap checkout link.
WhatsAppSMSVoice / SIP +22% carts recovered
E-commerce
Recover the carts and answer “where is my order?” — automatically
Abandoned-cart recovery, WISMO deflection, replenishment nudges and win-backs — across voice, WhatsApp, SMS and email, in 40+ languages.
Revenue operation
11 outcomes
Order Status (WISMO) Deflection
Deflect 'where is my order' 24/7 with instant tracking, returns and FAQ answers — escalate only what truly needs a human.
WhatsAppSMSVoice / SIPEmail -45% tickets to agentsReplenishment & Reorder Nudge
Reach customers right when a consumable is due to run out and turn one purchase into a repeat order in two taps.
WhatsAppSMS +14% repeat ordersLapsed Customer Win-back
Reactivate customers who haven't ordered in a while with a relevant reason to return — before they're gone for good.
WhatsAppSMSEmail +9% reactivatedPromo & Flash-Sale Broadcast
Launch a promo across voice + messaging to a segmented list, capture interest live, and route hot buyers to checkout.
WhatsAppSMSVoice / SIP 10x reach vs manualPre-Purchase Question & Lead Capture
Answer the sizing, stock and shipping question that decides the order — instantly, in any language.
WhatsAppInstagram DMSMS +21% enquiry-to-orderConsultation & Fitting Booking
Book the call, fitting or showroom visit that high-ticket buyers need before they commit.
WhatsAppSMSVoice / SIP +18% consultations bookedHigh-Ticket Quote Follow-up
Chase open quotes and B2B carts persistently and politely, and close them in-thread.
WhatsAppEmailVoice / SIP +24% quote close rateReturns & Exchange Self-Serve
Handle the return end to end in chat — and save the sale as an exchange where you can.
WhatsAppInstagram DMSMS -52% return tickets to agentsPost-Delivery Review Request
Ask for the review a few days after it actually arrived — and catch the unhappy ones before they post.
WhatsAppSMSEmail +3.4x review volumeBack-in-Stock Alert
Tell the people who actually wanted it the moment it lands — and let them buy in the thread.
WhatsAppSMSEmail +34% waitlist conversionNo outcomes match your filters.
Why teams choose Mihu
- Never miss a lead
- Fill the calendar
- Recover revenue that's slipping away
- Cut cost-to-serve
- One layer across voice + messaging