E-commerce · Retention

Replenishment & Reorder Nudge

Grow repeat-purchase rate and LTV with perfectly-timed reorder prompts.

Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

How it works

  1. Estimates the run-out date for each consumable order from the platform's purchase history and usage-cycle data.
  2. Sends a timely reorder nudge with the exact item and a reorder link.
  3. Handles swaps, sizes and quantities conversationally.
  4. Offers subscribe-and-save where available and confirms the order via the checkout API.
  5. Logs the response and reorder outcome to the CRM.

Data sources

Order history Product catalog CRM

What it targets

  • Reorder prompts delivered Target 90%
  • Repeat-purchase rate Target +14%
  • Subscription conversions Target 6%