Security & Trust

How Mihu approaches security, privacy and responsible customer-conversation workflows.

GDPR Privacy program
KVKK Privacy program
256-bit Encryption
Support Security questions

Security Features

We employ multiple layers of security to ensure your data is always protected.

Access Control

Role-based access control (RBAC) ensures team members only access what they need. Multi-factor authentication adds an extra layer of protection.

Secure Infrastructure

Hosted on certified data centers with 24/7 monitoring, redundant systems, and automatic failover capabilities for maximum reliability.

Security Audits

Regular third-party penetration testing and security audits ensure our systems meet the highest security standards.

Incident Response

Documented incident response procedures with 24/7 security team monitoring. Rapid detection and response to potential threats.

Data Backup

Automated daily backups with point-in-time recovery. Geographic redundancy ensures your data is always safe and recoverable.

Privacy & regulatory requirements

Your organization remains responsible for assessing the legal and contractual requirements that apply to its use of Mihu.

GDPR

GDPR

Review our Privacy Policy and contact us to discuss data-processing requirements for your organization.

KVKK

KVKK

Organizations operating in Türkiye should assess their own KVKK obligations and implementation requirements.

HIPAA

HIPAA

Healthcare customers should contact Mihu before processing protected health information to assess their specific requirements.

Data Protection

We take a comprehensive approach to protecting your data throughout its lifecycle:

Data Collection

Data Storage

Data Access

Data Deletion

Network Security

Application Security

Business Continuity

Security Reporting

If you discover a security vulnerability, please report it responsibly:

Have Security Questions?

Our security team is here to help. Contact us for more information about our security practices.

Contact Security Team View Privacy Policy