Healthcare · Scheduling

24/7 Appointment Booking & Reschedule

Let patients book, move or confirm appointments any time, in any language, without staff time.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
EHR / Practice System Read availability and write appointments back to your clinic system. Connect during setup
Branch Calendar Availability from Calendar API, DMS or a CSV / Google Sheet. Connect during setup

How it works

  1. Patient reaches the clinic by phone or WhatsApp.
  2. Agent verifies identity and looks up the correct provider / service.
  3. Offers live availability and books, reschedules or cancels.
  4. Writes the change back to the calendar and frees released slots.
  5. Sends confirmation + pre-visit instructions on the patient's channel.

Data sources

Provider calendars Service / provider list Patient records

What it targets

  • Bookings handled without staff Target 70%
  • After-hours bookings captured Target 35/wk
  • Average handle time Target 90s