Hospitality · Revenue

Pre-Arrival Upsell

Increase revenue per stay with timely, relevant upsells.

Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup

How it works

  1. Reach the guest before arrival.
  2. Offer upgrades and add-ons matched to the booking.
  3. Apply the upsell to the reservation and confirm.

Data sources

PMS bookings Upsell catalogue

What it targets

  • Upsell attach rate Target 18%