Automotive · Aftersales

Service & MOT / Inspection Due Reminder

Fill the workshop by reminding customers before their service or inspection lapses.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup

How it works

  1. Nightly job finds vehicles due for service or MOT.
  2. Agent reaches out by preferred channel with the due date.
  3. Explains what's due and offers nearest slots.
  4. Books into the DMS and sends a confirmation + prep checklist.

Data sources

DMS service history Vehicle registration / MOT dates Workshop calendar

What it targets

  • Reminders converted to bookings Target 35%
  • Workshop utilisation Target +10%