Automotive · Sales

Instant Lead Callback → Test Drive Booking

Call every new sales lead in under 60 seconds and book a test drive.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup
Branch Calendar Availability from Calendar API, DMS or a CSV / Google Sheet. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

How it works

  1. A lead lands in the CRM from any source — website form, marketplace, live chat — and fires a webhook to the agent.
  2. Agent places an outbound call via the connected telephony platform — Twilio, 3CX, RingCentral, or a carrier SIP trunk — within 60 seconds.
  3. Qualifies intent, car model, budget and preferred branch.
  4. Checks DMS inventory to confirm the vehicle is still available before booking.
  5. Books the slot and writes back to CRM / DMS.
  6. If unreached, retries once within 30 minutes, then falls back to WhatsApp / SMS with a direct booking link.
  7. Every contact attempt is logged to the CRM for lead-response time reporting.

Data sources

Web form / CRM API Branch calendars (CSV / Calendar API / DMS)

What it targets

  • Time to first contact Target 60s
  • % of leads reached Target 85%
  • Test drive bookings vs baseline Target +30%