Tourism · Concierge
Multilingual Trip Concierge
Give every traveller a responsive concierge in their own language.
Apps this needs
WhatsApp Business
Send confirmations and let customers reply on WhatsApp.
Connect during setup
SIP Trunk
Route inbound & outbound calls through your phone system.
Connect during setup
How it works
- Agent detects language and responds natively.
- Answers logistics, changes and local recommendations.
- Escalates complex changes to a human specialist.
Data sources
Trip itinerary
Knowledge base
Booking system
What it targets
- Questions resolved without agent Target 70%