Missed Call Rescue → Appointment
Call back every missed clinic call within minutes and book the first suitable slot — no patient lost to a busy line.
Voice / SIPWhatsAppSMS +31% calls recovered
Healthcare
Fill the schedule and cut no-shows — 24/7, compliantly
Missed-call rescue, booking and reschedule, recalls and balance reminders — across voice, WhatsApp, SMS and email, in 40+ languages. Operational only.
Operational only: scheduling, reminders, recalls and billing. Mihu never gives symptom, diagnosis or treatment advice — clinical questions route to your staff. Runs with HIPAA/GDPR compliance flags on.
Revenue operation
12 outcomes
24/7 Appointment Booking & Reschedule
Take, confirm and reschedule appointments around the clock across phone and WhatsApp — no hold music, no voicemail.
Voice / SIPWhatsApp 24/7 always answeredNo-Show Reduction & Reschedule
Reminder + confirm before every appointment, and instantly rebook the freed slot when someone cancels.
WhatsAppSMSVoice / SIP -24% no-showsRecall & Follow-up Reactivation
Proactively reach patients due for a check-up, follow-up or repeat visit and get them back on the books.
Voice / SIPWhatsAppSMS +18% recalls bookedBalance & Co-pay Reminder
Compliant, polite reminders for outstanding balances with a secure pay link — improve cash flow without awkward calls.
WhatsAppSMSVoice / SIP -11d days to payNew Patient Enquiry & Registration
Answer new patient enquiries 24/7, collect registration details and book the first appointment. Admin only.
Voice / SIPWhatsAppSMS < 60s to first contactTreatment Plan Follow-up
Follow up open treatment plans on the admin side — cost, scheduling and finance questions — and book the next step.
WhatsAppSMSVoice / SIP +16% plans scheduledFront Desk Overflow & Practice Info
Cover the practice line 24/7 for admin questions — hours, directions, prep, forms — and route anything clinical to staff.
Voice / SIPWhatsAppSMS -34% calls to receptionScreening & Vaccination Campaign
Invite every eligible patient to a screening or vaccination round and book them in — one compliant, multilingual pass.
SMSWhatsAppVoice / SIP +23% uptake vs lettersCancellation Waitlist Backfill
Refill a cancelled clinic slot from the waitlist in minutes, so the clinician's day stays full. Admin only.
SMSWhatsAppVoice / SIP +29% cancelled slots refilledPre-Appointment Forms & Prep
Get the forms filled and the prep understood before arrival, so the appointment starts on time.
SMSWhatsAppEmail +38% forms complete on arrivalInsurance Pre-Auth & Claim Chase
Chase the pre-authorisations and stalled claims that hold up treatment and payment. Admin only.
Voice / SIPEmailSMS -13d days to authorisationNo outcomes match your filters.
Why teams choose Mihu
- Never miss a lead
- Fill the calendar
- Recover revenue that's slipping away
- Cut cost-to-serve
- One layer across voice + messaging