Tourism · Bookings

Instant Trip Enquiry Callback

Reach every new trip enquiry before a competitor does, and qualify it on the spot.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

How it works

  1. Enquiry lands from the site, an ad or a marketplace.
  2. Agent calls back in under 60 seconds, in the traveller's language.
  3. Qualifies dates, party size, budget and must-haves.
  4. Checks live availability and provisionally holds the dates.
  5. Books the consultation or hands a qualified brief to a specialist.

Data sources

Enquiry forms Availability Trip catalogue

What it targets

  • Leads contacted < 60s Target 95%
  • Enquiries qualified Target 24%
  • Average speed to lead Target 60s