Booking Abandonment Recovery
Reach travellers who dropped off at checkout and help them complete the booking.
Voice / SIPWhatsAppEmail +24% recovered bookings
Tourism
Turn browsers into booked trips — in their own language
Booking-abandonment recovery, availability callbacks and a multilingual concierge — across voice, WhatsApp, SMS and email, in 40+ languages.
Revenue operation
10 outcomes
Tour Availability Callback
Answer availability questions for tours and activities and book on the spot.
Voice / SIPWhatsApp 24/7 coverageMultilingual Trip Concierge
Answer traveller questions in their language before and during the trip, 24/7.
WhatsAppVoice / SIP 30+ languagesPost-Trip Review & Rebook
Follow up after the trip for feedback and offer a returning-guest rebooking incentive.
WhatsAppEmail +14% repeat bookingsGroup Quote Follow-up
Chase outstanding group quotes with a call and answer questions to close the deal.
Voice / SIPEmail +26% quote close rateInstant Trip Enquiry Callback
Call every new trip enquiry back inside a minute, qualify the party, and hold the dates.
Voice / SIPWhatsAppEmail < 60s to first contactLast-Minute Departure Broadcast
Sell the seats that would otherwise depart empty — matched to travellers who already wanted that trip.
WhatsAppSMSEmail +17% unsold seats filledTravel Document & Visa Reminder
Chase the passport, visa and insurance details before they become a day-of-departure emergency.
WhatsAppSMSEmail -46% document chases at departurePre-Departure Excursion Upsell
Offer the excursions and add-ons that match the trip already booked — before they land.
WhatsAppEmailSMS +21% add-on attach ratePost-Trip Referral Campaign
Ask happy travellers for a referral at the one moment they're most likely to give one.
WhatsAppEmailSMS +12% bookings from referralsNo outcomes match your filters.
Why teams choose Mihu
- Never miss a lead
- Fill the calendar
- Recover revenue that's slipping away
- Cut cost-to-serve
- One layer across voice + messaging