Automotive · Parts

Parts Availability & Order Callback

Never miss a parts enquiry and proactively notify customers on arrival.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
DMS Keyloop, CDK or DMS export for customers & appointments. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup

How it works

  1. Agent answers the parts line and checks live stock.
  2. Quotes price & availability, takes the order details.
  3. On arrival, calls / texts the customer to collect.

Data sources

Parts inventory system DMS

What it targets

  • Parts enquiries answered Target 100%