E-commerce · Sales

Gift Purchase Assistant

Help gift-shoppers choose confidently and add gift services.

Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

How it works

  1. Detects gift-shopping signals ("is this a good gift for...", browsing a gifts category) and shifts to a gift-focused conversation.
  2. Bases recommendations on recipient details shared, queried against the catalog's merchandising tags.
  3. Offers gift wrap, messaging and gift receipt, added to cart via API if accepted.
  4. Checks delivery timing against the gift occasion date using the platform's shipping estimate API.

Data sources

Product catalog / merchandising tags Gift service options

What it targets

  • Gift-shopper conversion rate vs. non-assisted Target +15%
  • Gift service (wrap/message) attach rate Target 35%