Hospitality · Revenue

Late-Availability F&B/Spa Slot Fill Campaign

Fill same-day unsold restaurant tables, spa slots or activity spots with a targeted push.

Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
POS / Venue Booking Restaurant, spa or activity point-of-sale and scheduling system. Connect during setup

How it works

  1. Agent checks unsold same-day inventory across F&B, spa and activities at set checkpoints.
  2. Sends a targeted offer to in-house guests without a same-day booking.
  3. As guests respond, books directly and removes the filled slot from the campaign's remaining targets in real time.
  4. Tracks which offers drive the best fill rate to refine timing.

Data sources

Same-day availability (F&B/spa/activities) In-house guest list

What it targets

  • Same-day unsold slots filled Target 30%