Real Estate · Lettings

Prospective Tenant Neighborhood / Amenity Q&A

Answer prospective tenants' neighborhood and amenity questions accurately.

Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
Branch Calendar Availability from Calendar API, DMS or a CSV / Google Sheet. Connect during setup

How it works

  1. Answers questions about building amenities, neighborhood characteristics, transit access and nearby services, grounded in the property's actual knowledge base.
  2. Avoids unsubstantiated claims about safety or school quality — points to official sources instead.
  3. Books a viewing directly if the prospect is satisfied with the answers.
  4. Logs common questions to keep the property knowledge base current.

Data sources

Property/building knowledge base Official area data sources

What it targets

  • Neighborhood/amenity questions answered without escalation Target 85%
  • Q&A-assisted viewing bookings Target 40%