Tourism · Concierge

Dietary/Allergy Real-Time Adjustment

Make sure dietary requirements are actually honored at each meal stop throughout a multi-day trip.

Apps this needs

Ground Operator / Local Partner Network Local guides, drivers, embassies and on-the-ground partners by destination. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

How it works

  1. Agent confirms dietary/allergy requirements with each meal-providing supplier ahead of each stop.
  2. Flags any supplier unable to accommodate well before the meal, so an alternative can be arranged.
  3. Gives the traveler a heads-up of any substitution before arriving at the venue.
  4. Escalates severe allergy risk immediately to the ground operator and tour leader.

Data sources

Traveler dietary/allergy profile Supplier meal confirmation status

What it targets

  • Dietary requirements confirmed at every meal stop Target 100%
  • On-trip dietary incidents Target 0