E-commerce · Sales

Influencer / Affiliate Code Support

Help customers correctly apply influencer/affiliate discount codes and resolve code issues.

Apps this needs

Store Platform Shopify, WooCommerce or your storefront for carts, orders & status. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

How it works

  1. Identifies when a shopper mentions a specific creator/code that isn't applying correctly.
  2. Checks code validity, expiry and eligible products against the promo engine.
  3. Applies a valid replacement via API, or explains clearly why it doesn't qualify (expired, wrong category).
  4. Flags a pattern of a specific creator's code repeatedly failing to the marketing team via the CRM.

Data sources

Promo code engine rules Affiliate / creator code mapping CRM

What it targets

  • Code issues resolved without cart abandonment Target 80%
  • Checkout completion after a code issue is resolved Target 70%