Financial Services · Lending
Adverse Action / Declined Application Notice
Communicate a declined credit application compliantly.
Apps this needs
Core / Policy System
Lending, policy or subscription system for renewals & balances.
Connect during setup
Inbound Email
Let the agent read and answer email enquiries.
Connect during setup
How it works
- Sends the legally required adverse action notice with the specific reasons for denial as determined by underwriting, pulled from the LOS.
- Provides free credit report information per regulatory requirements.
- Never reinterprets the underwriting decision or offers alternative approval paths itself.
- Routes any request to discuss the decision to a licensed loan officer.
Data sources
LOS decline reason codes
Regulatory notice requirements
What it targets
- Adverse action notices sent within the required regulatory window Target 100%