Hospitality · Revenue

Special Occasion Package Pre-Order

Capture celebration revenue (anniversary, birthday, proposal packages) by asking proactively.

Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup
Payments / Checkout Send secure pay links and reconcile paid / overdue balances. Connect during setup

How it works

  1. Agent checks booking notes/profile for a mentioned occasion.
  2. Offers a relevant package — decoration, champagne, private dinner — with pricing.
  3. Confirms and coordinates delivery/setup timing with the relevant department.
  4. Sends a same-day check that everything was set up as ordered.

Data sources

PMS guest notes/occasion flags Package catalog

What it targets

  • Detected occasions offered a relevant package Target 80%
  • Occasion package attach rate Target 22%