Hospitality · Revenue

Spa & Wellness Booking

Fill spa treatment slots and reduce the admin load of managing therapist schedules manually.

Apps this needs

WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
POS / Venue Booking Restaurant, spa or activity point-of-sale and scheduling system. Connect during setup

How it works

  1. Agent checks live therapist/room availability and books against preference.
  2. Sends pre-treatment instructions ahead of the appointment.
  3. Offers same-day last-minute slots to in-house guests on cancellation.
  4. Sends a post-treatment product/rebooking offer.

Data sources

Spa scheduling system Therapist availability Treatment menu

What it targets

  • Spa enquiries converted to a booking Target 45%
  • Last-minute cancellation slots refilled Target 50%