Real Estate · Lettings

Move-In Coordination & Welcome Sequence

Coordinate a smooth move-in with all logistics confirmed ahead of time.

Apps this needs

Property Management Software AppFolio, Yardi, Buildium — leases, maintenance and rent ledger for the managed portfolio. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup

How it works

  1. Confirms move-in date, key handover logistics and building-specific requirements ahead of time, checked against the property management software's move-in checklist.
  2. Sends a welcome package covering utilities setup, building rules and emergency maintenance contact.
  3. Confirms the unit's readiness (cleaned, repairs completed) before handover.
  4. Runs a check-in within the first week to catch any immediate issues, logged to the system.

Data sources

Property management move-in checklist Unit readiness status

What it targets

  • Move-ins with all logistics confirmed ahead of time Target 95%
  • First-week move-in issues reported Target -30%