Real Estate · Lettings

Utility / Amenity Outage Notification

Notify affected tenants quickly and clearly when a building utility or amenity goes down.

Apps this needs

Property Management Software AppFolio, Yardi, Buildium — leases, maintenance and rent ledger for the managed portfolio. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup

How it works

  1. Sends an immediate notification to all affected units when an outage is reported/confirmed, matched via the property management software's unit-building mapping.
  2. Sends updates if the resolution timeline changes materially.
  3. Confirms restoration to affected tenants once resolved.
  4. Logs the incident and communication for the property manager's records.

Data sources

Building systems/outage reports Unit-to-building mapping

What it targets

  • Affected tenants notified within 30 minutes of a confirmed outage Target 95%