Mihu AI Is Now on Make — Visual Contact Center Automation, No Code Required

Why Make — And Who It's For

Make is the visual automation platform for people who think in flowcharts, not code. Its drag-and-drop canvas lets you wire apps together, then add routers to branch a scenario, filters to control which paths run, and iterators and aggregators to loop over and reassemble data — all without leaving the builder.

If your team lives in operations, marketing, or sales and wants serious conditional logic without hiring a developer, Make is your platform. And now, Mihu AI is a Make app — search for it in the module list, connect, and build.

Add Mihu AI to Make in Seconds

There's nothing to install. Open any scenario, click the + to add a module, and search for "Mihu AI". Every action and trigger appears, grouped by resource — ready to drop onto the canvas.

No terminal, no package manager, no infrastructure. Your scenarios run in Make's cloud and can be scheduled, triggered instantly, or run on demand.

Zapier vs. n8n vs. Make — Choosing the Right Tool

What the Mihu AI App Can Do in Make

The app ships with 34+ modules — actions, searches, and instant triggers — covering every part of the Mihu AI platform:

• Contacts — Create, update, find, list, delete
• Calls — Launch outbound calls, retrieve details and transcripts
• WhatsApp — Send messages, retrieve conversations
• SMS — Send SMS through any Mihu AI agent
• Appointments — Create, update, cancel, retrieve
• Conversations & Sessions — Read live and historical interactions
• Tasks — Create and manage follow-ups
• Knowledge Training — Feed and update agent knowledge bases
• Campaigns — Manage outbound campaigns at scale
• Agents — List, create, and update agent configuration
• Instant Triggers — Voice Evaluation Completed, Text Evaluation Completed (webhooks subscribe and unsubscribe automatically)

Three Make Scenarios That Unlock Serious Power

Branching, Scheduling & Error Handling — Visually

Make's real advantage is that complexity stays readable. Routers fan a scenario into parallel paths, Filters decide which paths run, and error handlers let you retry, ignore, or roll back a failed step — all laid out on the canvas where anyone on the team can follow the logic.

Scenarios can run on a schedule, on demand, or fire instantly from a Mihu AI webhook. You get the power of a real automation engine with the clarity of a flowchart — and your Mihu AI contact center logic becomes something the whole team can read, not just the person who built it.

{
  "name": "Mihu AI — Create Contact",
  "module": "mihu-ai:createContact",
  "version": 1,
  "mapper": {
    "phone": "{{1.phone}}",
    "first_name": "{{1.first_name}}"
  }
}

What the App Looks Like in Make

When you add a Mihu AI module, Make shows every action and trigger grouped by resource — Appointments, Calls, Contacts, and more — each with a clear description and a clean field mapper that pulls values from earlier modules.

Each module opens a guided parameter panel — pick a resource, map your fields from earlier modules, and run. Instant triggers handle their own webhook subscriptions, so a Voice or Text Evaluation can kick off a scenario the moment it completes.

Who Should Use Make with Mihu AI?

Make is the right choice when:

• You prefer a visual canvas to code — drag, drop, and connect
• Your logic needs branching — routers, filters, and conditional paths in one scenario
• You're moving data in bulk — iterators and aggregators over large lists
• You want to connect Mihu AI to 2,000+ apps — CRMs, sheets, messaging, and more
• Your team is ops, sales, or marketing — not necessarily developers

If any of these fit your team, the Mihu AI app is ready for you in Make today.

Built on the Mihu AI API — Every Module Documented

Every Make module maps directly to the Mihu AI API, so the behaviour you see on the canvas matches what you'd get from a direct integration. Full reference and field-level docs live at developers.mihu.ai.

Need a module that isn't in the app yet, or building something specific? Reach out — we're actively expanding the Make app and prioritise what teams ask for.