Tourism · Concierge

Packing & Preparation Checklist

Reduce day-of-departure problems by sending a trip-specific (not generic) preparation checklist.

Apps this needs

Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
Inbound Email Let the agent read and answer email enquiries. Connect during setup

How it works

  1. Agent pulls the actual itinerary's activities and destinations to generate a tailored checklist — not a generic list.
  2. Sends it at a useful lead time — 2-3 weeks out.
  3. Answers follow-up questions grounded in the specific itinerary and a destination-requirements database.
  4. Sends a final 'you're all set' confirmation 48 hours before departure, cross-checked against open pre-departure tasks.

Data sources

Itinerary/activity details Destination-specific requirements database

What it targets

  • Trip-specific checklists sent on schedule Target 95%
  • Day-of-departure preparation-related issues Target -40%