Hospitality · Events

Vendor Coordination Confirmation Reminder

Confirm third-party vendor logistics ahead of the event so nothing is missed on the day.

Apps this needs

Inbound Email Let the agent read and answer email enquiries. Connect during setup
SMS Gateway Fallback text messages for reminders and links. Connect during setup
CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

How it works

  1. Agent tracks the vendor list and confirms load-in times and access a week ahead.
  2. Sends a final confirmation to vendors and the internal team 48 hours before.
  3. Flags any vendor who hasn't confirmed for a direct follow-up call.
  4. Distributes a same-day run sheet to all parties on event day.

Data sources

Event CRM vendor list Venue access/logistics rules

What it targets

  • Vendors confirmed 48h ahead Target 100%
  • Day-of vendor logistics issues Target -80%