Hospitality · Reservations

Long-Stay / Extended Stay Quote Follow-up

Close extended-stay enquiries that need a custom weekly/monthly quote.

Apps this needs

Inbound Email Let the agent read and answer email enquiries. Connect during setup
SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup
CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup

How it works

  1. Agent spots enquiries mentioning 7+ night stays and triggers a tailored rate from the PMS's weekly/monthly tables.
  2. Sends a quote covering weekly/monthly rates, amenities and deposit within 2 hours.
  3. Follows up by voice within 48 hours to answer questions and close.
  4. If accepted, books using a distinct long-stay rate code — not the standard nightly rate — and flags the stay for housekeeping's extended-stay schedule.
  5. If declined, logs the reason to the CRM for lead-source reporting.

Data sources

PMS long-stay rate rules Amenities catalog CRM lead record

What it targets

  • Long-stay quotes sent within 2 hours Target 90%
  • Long-stay quote-to-booking conversion Target 35%