Hospitality · Revenue

Restaurant Reservation & Table Management

Handle on-property restaurant bookings without tying up host-stand staff.

Apps this needs

SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
WhatsApp Business Send confirmations and let customers reply on WhatsApp. Connect during setup
POS / Venue Booking Restaurant, spa or activity point-of-sale and scheduling system. Connect during setup

How it works

  1. Agent takes reservation requests, checking live table availability by time and party size.
  2. Confirms and notes any special occasion or dietary requirement.
  3. Sends a reminder a few hours before with dress code or prepayment policy.
  4. Offers alternative times or venues on-property if the slot is full.

Data sources

Restaurant reservation system Table/seating capacity

What it targets

  • Reservation calls handled without host-stand involvement Target 70%
  • No-show rate for restaurant reservations Target -20%