Hospitality · Events

Group Rooming List Collection Reminder

Collect complete rooming lists from group organizers before the cutoff, avoiding last-minute chaos.

Apps this needs

Inbound Email Let the agent read and answer email enquiries. Connect during setup
SIP Trunk Route inbound & outbound calls through your phone system. Connect during setup
Booking / PMS Property, listing or reservation system for availability & bookings. Connect during setup

How it works

  1. Agent tracks each group's rooming list completeness against the deadline.
  2. Sends reminders at 30/14/7/2 days with a simple submission template.
  3. Escalates to a call with the organiser if the list is materially incomplete.
  4. Once received, writes the final list to the PMS, mapping each named guest to a specific room before arrival.

Data sources

PMS group reservation data Rooming list submission status

What it targets

  • Rooming lists received before cutoff Target 90%
  • Day-of-arrival rooming list errors Target -70%