Financial Services · Advisory

New Client Onboarding & Account Opening

Coordinate the multi-step account opening process for new advisory clients.

Apps this needs

CRM Salesforce, HubSpot or your local CRM for leads & contacts. Connect during setup
Custodian / Account System Brokerage/custodian platform holding client assets — balances, account type, RMD data. Connect during setup
Inbound Email Let the agent read and answer email enquiries. Connect during setup

How it works

  1. Sends required onboarding documents for e-signature via the e-signature platform.
  2. Tracks completion and coordinates funding/transfer instructions once signed.
  3. Confirms the account's open/funded status via the custodian system, and notifies the adviser to schedule the initial portfolio review.
  4. Never interprets risk questionnaire results or recommends an allocation itself.

Data sources

CRM onboarding checklist Custodian account status

What it targets

  • Onboarding completed within the target timeline Target 85%
  • Funding delays caught and followed up Target 90%